Unexpected Heartfelt Thanks From A Stranded Traveler

Motorheads Performance received an on-line review today from a very unexpected source. Earlier this summer, Guy Algar and I were working in the shop when we received a call from a driver on his cell phone who explained that their family vehicle was broken down on Rte 80 in Leesville, and could we help. Guy jumped into the truck, drove down to their location and brought them back. After determining what was wrong, I hopped into my car to drive the 25 minute drive to Gonzales to pick up the parts while Guy took out the broken part and prepped for the replacement. After making the necessary repairs and advising the family what would be needed in the future, we got them back on their long road trip. It felt great to be able to help, and we enjoyed the visit with the family, hoping they'd make the rest of their trip without incident.

Then, unexpectedly, we saw that all these months later they hadn't forgotten and had taken the time to write a nice review on merchantcircle.com. Here's what the review said:

Thankful Travelers:

This past summer (2012) my family and I were traveling when my 2003 Suburban broke down in no where Texas (Leesville-a sweet, quiet community). We used our phone to look up a mechanic. We were surprised to find out there was one just a few miles from us down a country road called Motorheads. Guy came to our rescue! He got us back to his place, diagnosed the problems and helped us get a part from a local (15-20 miles away) parts store. As we talked to him, he was so enthusiastic about his love of old cars, his horses, and his dogs. He made us feel like old friends. When it was time for us to get back on the road, he wouldn't let us pay him for his trouble. He did all that just because he wanted to help us, stranded travelers. We are forever thankful! The Smith Family

Guy and I are grateful to all of our customers, no matter how small or large the job is. We are enthusiastic about the work we do because we love the work and the people we meet and make friends with. And it's nice when you make someone's life a bit more enjoyable. The Smith family was such a nice "bump in the road". While we don't typically work on anything newer than a 1979 vehicle, they were in a bad spot. They desperately needed an immediate fix, we had the ability to help, and we were happy to help get them back on the road. We could only wish the same if we were caught up in a bad situation. Guy and I thank them for the nice words. We, too, feel we met old friends that day.